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Sales Policy

Welcome to Nava Zahavi Online Gallery website.
Orders will be processed immediately after Payment. We provide orders within 5-14 Days.
Once your order has been shipped, we will E-mail you a tracking number so you can track your shipment.
Items will be shipped by EMS, 3-5 days, door to door, special delivery traceable at or by Fedex.
First item $20, each additional item is $9.

Wholesale Orders
Please contact us at to register and get a username and a password .
Please add your Company / Store name, Business license, Company / Store Profile, Address, Phone, Fax and E-mail.

Return Policy
At Nava Zahavi we are dedicated to delighting you with your Jewelry Purchase and our services.
We hope that your purchase exceeds your expectations.
However, if you are dissatisfied with your purchase, you may exchange one item at your own
shipping expense within 5 days of receipt of shipment.
Please note that our Jewelry items are Non Refundable.

To return an item, please email us at: and include your order number,
the name of the item, your name and address.
A customer service representative will respond to your email and will assist you with placing an exchanged item order.
Exchanges are for one item only, one time.

All returns must be in new and unused condition, in the original packaging and in excellent condition to insure full credit.
We recommend that you ship the item insured, as we cannot offer exchanges for packages that become lost en route.
For security reasons, please do not write “Jewelry” on the outside of the package.

Send the package to:
Nava Zahavi Ltd
31275 Northwestern Highway, Suite 230
Farmington Hills, MI 48334

Any item you have special ordered is not returnable.

Delivery charges are not refunded.

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