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Customer Service

All of the pieces you see on our web site have been carefully hand crafted by us in a studio setting. We work very hard so that production schedules may accommodate your needs as best as possible, however given the handcrafted nature of our Jewelry, subtle variations in detail and finish can occur as well as unpredictable delivery times. We value your business and hope your experience with Navazahavi.com is rich and satisfying. Please let us know if there is anything we can do to better serve you.


Jewelry Care Instructions


In order for you to enjoy our beautiful jewelry and to have them last forever, it is recommended that you follow these instructions;

Store you jewelry in a soft lined box or pouch after each use.

Avoid contact with chlorinated water, Salt water and harsh chemicals such as chlorine bleach and other detergents. These may harsh the finish and polish of the precious gemstones in our jewelry. Perfume can also cause dullness if it is not regularly cleaned of the jewelry.

It is also recommended that you remove your jewelry when you shower or bathe in order to avoid water under the stones.

Clean your jewelry regularly to insure lasting beauty. You may clean the sterling silver with a silver cleanser and a soft felt cloth.

A soft jewelry polishing cloth will help you keep the gold lustrous and shinning.

We recommend that you contact us with any repair questions. We will not be responsible for any damages cause by other jewelers.
 
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